General Information

Customers/users who access the website and/or place orders agree to be bound by the following terms and conditions. The website is created, managed and controlled by Europeancolognes.com the website is governed by the laws of United States. The terms and conditions of the website may be altered by Europeancolognes.com without prior notice.
The website may only be used for lawful purposes and as such, must abide by any applicable laws and regulations. Questions / or Inquiries regarding the terms of service may be forwarded to the Customer Service team at info@europeancolognes.com
Users must also use correct and accurate information when performing transactions and any changes to the said personal information used in transactions must be forwarded to the customer service team immediately. Europeancolognes.com also reserves the right to change or remove content from the website, either temporarily or permanently without any liability to the user.

Refund Policy and Product Descriptions

Each product sold is subject to its description as accurately as possible. Actual products may vary from the website description due to hardware limitations when reproducing product images. Europeancolognes.com guarantees its customers that it takes the best possible measures when creating product descriptions and in the event that the customer finds the product unsatisfactory, we will offer a 15-day no question returns guarantee. We at Europeancolognes.com entrust in our products and hope they will meet the needs of all of our customers, however if a customer believes the product they received is not 100% quality we will
gladly offer a 100% refund.

Communication between the website and the user is accomplished through the user’s /customers registered email address. Orders are finalized by clicking the confirm button at the end of each transaction after which an order acknowledgement email will be sent to the user. Once the order is shipped from the warehouse, the order dispatch email will be sent to the customer. Finally, the order acceptance and the completion of the contract between Europeancolognes.com and customer will take place on the dispatch of the products ordered unless Europeancolognes.com notifies the customer that they did not accept the order. It is the user’s responsibility to make sure that emails from the website are properly received.

Non-acceptance of the order may be due to one of the following factors: the product is out of stock or unavailable for the customer’s order or failure to confirm the payment credentials, product description and/or pricing error and non-compliance with the terms and conditions.
Europeancolognes.com reserves the right to limit the item count per customer and while Orders are normally dispatched by first class mail within 2 working day of the order date, customers are advised to allow up to; 8 working days for all orders to be received.